Policies
Ordering?
- Minimum order of $25 and up to recieve a delivery! ($5 Delivery fee NOT INCLUDED in total)
- Orders $30 and over do not get a delivery fee.
- Must Show Driver ID For Scanning
- Cash Only- No Exchanges, All Donations Are FINAL
- Residential Addresses Only, NO Public Meet Ups.
Returning Patient?
The Required Text Template
Full Name: John Null
- Full Address (City and Zip Included)
- Ex: 1234 Arrowhead, Victorville CA 92392
- Order: 1/8 of WiFi Mints
- Change: We Need To Know In Advanced If Change
New Patient?
Must Be Referred Only!
No New Patient Applications After 6:00 PM
Please Provide These Items For Verification And Delivery
Referral’s Name And Number
Picture Of ID
Selifie Holding ID
IF Delivery Address Is Different From Your ID Then..
Provide A Piece Of Mail That Has Your Name and Delivery Address On It
EX: Utility Bills, Phone Bills, ETC.
Receiving Order?
Approach Driver Window Only, Drivers DO NOT Exit Vehicle.
Must Show Drivers ID For Scanning.
Person Receiving Order Must Be The Patient On The Account.
Change Must Be In Quarters And Can Only Be $2 Max.
If Ordering From Apartments, Patient Must Meet Drivers outside the Complex.
EX: Near Mailbox Area
Drivers Only Wait 5 Minutes After Attempting To Contact The Patient. If Patient Still Does Not Show, A $5 ReDelivery Fee Will Be Applied If You Order Again.
Order Errors?
No Exchanges For Patients Who Simply Do Not Like The Product
If We Got Your Order Wrong, We Will Exchange Product To The Correct One Free Of Charge.
For This, Driver will Show Up And Weigh Out The Incorrect Product. Whatever Weight That Shows Will Be What Is Given To The Patient For The Correct Order. Product Must Not Be Tampered With In Any Way.
EX: If The Returned Product Weighs 3.0 G, You Will Receive 3.0 G Of The Correct Product.
If Product Is Underweight- Patient Must Message Dispatch With A Photo Of The Under Weight Product On A Digital Scale. We Will Happily Return And Correct The Discrepancy.
If Wrong Address Was Provided By Patient And Driver Goes To The Wrong Location, A $5 Redelivery Fee Will Be Added.
Stiiizy & Pen Policies
All Stiiizy Products Are Limited And Require A Stiiizy Battery, Ask For Availability Before Ordering.
When Drivers Arrive, Patients Must Check Stiiizy Pods For Leaks, With Patients Battery Or One Provided By Driver. If This Step Is Declined No Exchanges Or Returns Will Be Accepted.
If The Stiiizy Is Found To Be Leaky, After Checking The Pod, There Is A Two Day Period To Message The Dispatchers For An Exchange. After The Two Days We Will No Longer Be Able To Provide An Exchange.
All Stiiizy Are Temperature Sensitive, Keep In Room Temperature.